can I expect each passenger to pay?
Each passenger should pay their driver a fair contribution towards the cost of the journey.
should I pay my driver?
pay your driver at the beginning of the journey.
is the advantage of being a registered driver or
passenger with catcharide.co.uk?
As a driver you can expect
a passenger to contribute to your vehicle running
As a passenger you can find a one-off trip to
or a commuting arrangement for your journey to
can I identify my driver?
know the last four characters of the registration
plate of the vehicle from the website. When you discuss
the journey with the driver on the phone, write down
the make, model and colour of the car so you can
easily identify it.
On the day, the driver must also show you their UK driving licence.
Why can't I see a journey offer to my destination right now?
Displayed journeys change daily, according to which drivers are offering on that day.
To increase your chance of finding a driver or passenger, request or offer your journey
(ie: display it on the website) well in advance.
The "request a journey" and "offer a journey" buttons are located on the homepage.
can I identify my passenger/s?
The passenger will show you a form of photographic
identification (a NUS/ISIC student card, driving
licence or passport). Check this before the passenger
gets in the vehicle.
have already found passengers for my journey. How
do I stop new people from contacting me about the
go to my account. Find the journey under my journeys and
edit the number of available seats to zero (0). Now
your journey will be shown as car full and no further
passengers will be able to access your contact details.
safe is the catcharide.co.uk service?
we cannot prevent people giving false information
we have certain systems in place to increase security
of passengers and drivers:
- All registered passengers and drivers must
be 18 years or over
- Drivers and passengers are required to show
valid photographic identification to each other before a journey
- Drivers and passengers must provide us with
a landline telephone number of a friend, partner or relative for
us to (at our discretion) check the accuracy of data. This number
is confidential and will at no time be displayed.
- We reserve the right to strike off members
at any time if we find them to have given false information OR if
they have behaved in a manner contrary to the terms and conditions
of the service.
- At no time are addresses, surnames or ages
displayed to the public. Telephone numbers or e-mails are only displayed
in the final detailed search, together with first name, gender and
- Female passengers can choose to travel with
female drivers, and female drivers can choose female passengers if
- You are at no time obliged to carry through
with a journey if you feel uncomfortable with your driver or passenger.
are the insurance implications of driving for catcharide.co.uk?
taken from the Association of British Insurers website www.abi.org.uk, 2004.
The ABI represents around 400 companies, transacting
95% of the business of UK insurance companies.)
ABI motor insurers have agreed that if your passengers
towards your running costs, your insurance cover
will not be affected, as long as lifts are given
in a vehicle seating eight passengers or less. This
agreement does not apply if you make a profit from
payments received or if carrying passengers is your
Please contact your motor insurer if you are unsure
as to whether they comply with ABI standards.
should I arrange to meet my passenger/driver?
Choose an easy-to-get-to location such as a train station.
Aim for a place close to public transport links
in case the journey does not go ahead.
For useful maps see upmystreet.com and multimap.com
foreign driving licences acceptable?
Unfortunately, as a matter of security, we can only
register drivers with a valid UK driving licence.
As a passenger, however, you can show your foreign
licence/ passport/photographic student card as
happens if my passenger/driver does not show up?
Please contact your driver
or passenger if you can’t keep to the journey
both parties should carry a mobile phone to advise
each other in the event of lateness.
catcharide.co.uk is purely an on-line information service
and we are sorry that we cannot be held responsible
for cancelled / delayed journeys.